Free standard shipping starting from 300 AED / 300 RON / 65 $

Terms and Conditions

INTRODUCTION

These document contains the terms and conditions in which you can use and access the website www.laubeauty.co. By accessing and using the website www.laubeauty.co, you agree and comply with the terms and conditions written in this agreement. This website is owned and operated by Lau Beauty — , organized under the laws of United Arab Emirates, under the Commercial License number — , tax number —, whose registered address is at —.

We reserve the rights to modify and update the content of the agreement at any time without the prior notice of the person who uses it. In case of any change, we will display the updated version of this agreement. For this reason, we kindly ask you to check the content periodically.

PRIVACY NOTICE

Kindly ask you to review our privacy notice so that you will understand how we use, collect, share, and process information about you.

AGE LIMITATION

You must be at least 13 years of age to use our Services. If your age is under 13 years, you may browse our website without purchasing, registering, or providing us with any personal data. If you are under the age of 18 (or the age of legal majority in the country you live), you can use our services only under the supervision of one of your parents or the legal guardian. The parent or legal guardian must agree and comply with the terms of the agreement. If you use our services on behalf of someone else, all references to you from this agreement include that person.

Therefore, you confirm that you are authorized to accept and comply with these Terms on that person's behalf. If you or that person violate these Terms, that person agrees to be responsible to us.

PRODUCTS FOR PERSONAL USE

The products available on our Website are for personal or professional use only. It is prohibited to sell or resell any of our products. We reserve the right, with notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms.

USER ACCOUNT SECURITY

You are able to register on our website for a personalized experience with our products and services. When you register, you must provide correct and accurate information and promptly update it if it changes. At the same time, you are responsible for your account security. Therefore, we kindly ask you to inform us if you discover or suspect that someone has accessed your account without your approval. We reserve the right to reclaim the usernames.

USER CONTENT

Our services may allow you to create, post, store, and share content such as messages, reviews, texts, photos, videos, and other materials. You are fully responsible for this User Content. You grant us a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use, copy, license, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit, and otherwise exploit such User Content worldwide, in all existing media or future developed, for any purpose whatsoever, including without limitation, developing, distributing, and marketing products. We do not evaluate or take responsibility in any way for the User Content. We do not control the User Content transmitted or posted on the Website and therefore, we do not guarantee the accuracy, integrity, or quality of the User Content. If you wish to delete your public User Content, such as your ratings and reviews, on the Website, please contact us by email. The email must include the following details: first name, last name, user name, email address associated with our website, your reason for deleting the content, and date of content you wish to delete (if you have it). We may not be able to fulfill your request if you are unable to provide us this information. Kindly allow us up to 10 business days to process your request.

PROHIBITED CONTENT AND BEHAVIOR

You will not violate any applicable law, intellectual property right, or other third-party right or commit a tort, and you are fully responsible for your behavior while using our products and services. You will not sell or resell our Services or Products. Engage in harassing, threatening, intimidating, harmful, or stalking behavior. Post on behalf of someone else. Modify or erase the logo from our products or any other property markings. Use tools designed to scrape or extract data from our Services. Share User Content that contains viruses, promotions, political campaigns, or incites hate for any subject (ethical, gender, social). Use our Services for any illegal purpose or engage and encourage any activity that violates our terms and conditions.

COPYRIGHT INFRINGEMENT POLICY

In accordance with the Digital Millennium Copyright Act and other applicable law, we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others. If you think that anything from our Services infringes any copyright that you own, kindly ask you to notify us right away at info@laubeauty.co.

OWNERSHIP

Our Services, including any text, graphics, images, photographs, videos, illustrations, and other content contained therein, are owned by Lau Beauty or our licensors and are protected under both United Arab Emirates and foreign laws. Subject to your compliance with these Terms, you are hereby granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to access and use our Services for your own personal, noncommercial use. Any use of the Services other than as specifically authorized herein, without our prior written permission, is strictly prohibited, will terminate the license granted herein, and violate our intellectual property rights.

TRADEMARKS

Lau Beauty, the logo that includes its name with a half-moon design and golden color, along with our other logos, products, services name, slogan, color palette, and the whole Product and Service quality are trademarks of Lau Beauty and may not be copied or used without our written consent.

THIRD-PARTIES

We also interact with you on third-party websites where we post content or invite your feedback, such as Facebook, Instagram, and YouTube. Our Terms of Use and other areas of our Website may provide guidelines and regulations in connection with services that involve Third Party Sites, but the Company does not control those Third Party Sites, and these Terms of Use, our Guidelines, and our Rules do not apply to companies that the Company does not own or control, or to the actions of people that the Company does not employ or manage. You should always check the terms of use posted on Third Party Sites. The Company does not guarantee, endorse, or adopt the accuracy or completeness of any Third Party Content or any Third Party Site. The Company is not responsible for updating or reviewing Third Party Content or Third Party Sites. You use Third Party Content and Third Party Sites at your own risk. Third Party Content, including comments from third party users submitted to the Company, do not necessarily reflect the views of the Company.

FEEDBACK

You may voluntarily share with us your reviews, feedback, ideas about our Product and Services. Therefore, you agree that Lau Beauty will treat the Feedback as nonconfidential. You understand that we can use your Feedback for commercial, marketing, or any other purpose, without communicating or compensating you. We have the right to modify or improve your feedback in our sole discretion.

TERMS OF SALE

The terms of sale written in this section are related to purchasing Products using our Services. By purchasing a Product using our Services, you agree with the terms of sale. If you do not agree with the terms of sale written in this section, do not purchase any Product via our Services.

  • Order Eligibility: To complete a purchase, you must have a valid billing and shipping address within the country that you select from the billing and shipping address as part of the checkout process.
  • Product Availability and Specifications: The Services may at any time and without prior notice modify the features, content, descriptions, and prices of our Products. We make an effort to guarantee that the information on the Services is accurate, current, and comprehensive. Despite our best efforts, there may occasionally be inaccuracies, omissions, or outdated material on the Services. For instance, the Products offered through the Services could not be available or might have different qualities or components than those mentioned. Although we make a good effort to post content and show Product photos properly, we cannot guarantee that the image you see on your desktop or mobile device will precisely represent the Product. You should not solely rely on the information presented on the Services and should always read labels, warnings, and directions for safe use on the labeling and package you receive before using any of our Products.
  • Quantity Limits: We may place a limit on the quantities that may be purchased per order, per account, per credit card, or per person. We reserve the right, without prior notice, to refuse service to any customer or reject any order at any time and refund any money you have paid for such order.
  • Order Process: You will always have the opportunity to review and confirm your order, such as the delivery address, payment method, and other details regarding your order. You will receive a confirmation email from us shortly after the order is placed. We will arrange the shipment of products to you. You will pay all the costs that involve shipping and handling. The risk of loss of any product from your order passes to you in the moment the delivery team receives the goods from Lau Beauty. Shipping offers or promotions may not be available to you as it depends on the country you are living in. Shipping and delivery dates are estimated and cannot be guaranteed. We are not liable for delays in shipments. We reserve the right to cancel or postpone any order prior to delivery, notifying you at the same time. Occasionally, the manufacture or distribution of a certain Product may be delayed. In such event, we will make reasonable efforts to notify you of the delay and keep you informed of the revised delivery schedule.
  • Price: The prices you see on the Services exclude all taxes or charges for shipping and handling. Taxes, shipping, and handling costs will be added to the amount of your purchase and itemized on the checkout page. You will review taxes and delivery costs before you confirm your purchase. All prices on the Services are subject to change at any time without notice.
  • Payment: Our Services give you several payment options. Lau Beauty reserves the right to change the payment options at any time and for any reason. Payment must be received by us before processing your order. When you provide credit card information or other information necessary for payment, you represent that you are the authorized user of the credit card used to pay for our Products, the credit card information you provide is true, correct, and complete, charges incurred by you will be honored by your credit card company, and you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any. In the event legal action is necessary to collect balances due, you will reimburse us and our vendors or agents for all expenses incurred to recover sums due, including attorneys' fees and other legal expenses. Credits or refunds will be made to the same method of payment and account used to place the order or can be issued as store credit if you select that option.
  • Return Policy: We hope that you will be happy and satisfied with Products you purchase using our Services. However, if you decide for any reason to return a Product that you purchased through our Services, you must notify Lau Beauty and return the Product to us within thirty 14 days from the date the Product was purchased. Lau Beauty will only accept a return if the Product(s) are returned from the country where it was originally shipped by Lau Beauty (UAE). Once the Product you are returning has been received and processed, we will issue a refund to the original payment method used to purchase the Product or will issue you store credit, depending upon the option you selected when initiating the return. Unless prohibited by law, any shipping and handling charges paid for the original purchase will not be refunded.
  • Return Procedure: The following describes the instructions you must follow if you want to return a product purchased through the Lau Beauty website. These instructions were accepted by you at the time you used the services of the Lau Beauty website and placed the order.

    To return a product from Lau Beauty you must follow these instructions:
    Send an email to contact@laubeauty.co with the title "Return order (ORDER NUMBER)". The email must contain the client name, the phone number, the name of the product that you wish to return, the number of the order, the reason that you wish to return the product, the method you want to receive the refund.
    The product returns are applicable in two ways after undergoing our quality check.
    • You shall be eligible to receive the full refund to your bank account if there is no damage or use of products.
    • In the other case, we shall provide you a redeem voucher to your registered account from which you shall shop again on the Lau Beauty website.
    You must specify in the email the method that you believe is suitable for you.
    Shortly after receiving the email, our team will contact you for further information regarding the return procedure.
    If, in our reasonable determination, a Product shipped to us is ineligible for return, we will not be responsible for returning that ineligible Product to you. Lau Beauty has no obligations with respect to such ineligible Products.

INDEMNIFICATION

To the furthest extent allowed by relevant regulation you agree to protect Lau Beauty, our subsidiaries and affiliates, as well as each of our respective officers, directors, agents, partners, and employees, from any losses, liabilities, claims, demands, damages, costs, or expenses. Any third-party will be reported to LauBeauty Parties as soon as possible, and you will cooperate with Lau Beauty Parties in defending those claims. Additionally, you will cover any and all fees, costs, and expenses associated with defending those claims, including but not limited to attorney fees. Any claims brought by third parties may be settled or defended by the Lau Beauty Parties at our sole discretion. Any other indemnities stipulated in a written agreement between you and Lau Beauty or any other Lau Beauty Parties are in addition to and not exclusive of this indemnity.

WARRANTIES AND RELEASE

Using our Products and Services is happening at your own risk. Our Products and Services are provided without warranties of any kind, the opposite option can happen only and with our writing and confirmation. Therefore, Lau beauty, does not warrant that our Services are complete, error-free or reliable. Even though Lau Beauty does its best to offer you the safest Services, that does not offer the warrant that our Services are free of viruses or other harmful components. You assume the entire risk about the functionality of the Services. To the fullest extent permitted by applicable law, you release Lau Beauty from responsibility, liability, claims, demands or/and damages of every kind of nature related to your use of our Products and Services, the acts or omissions of third parties.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Lau Beauty and the other Lau Beauty Parties will not be liable to you for any indirect, consequential, exemplary, incidental, punitive, special, or exemplary damages or lost profits, under any theory of liability—whether based in contract, tort, negligence, strict liability, warranty, or otherwise—even if Rare Beauty or the other Rare Beauty Parties have been informed of the possibility of such damages. No matter the form of the action, Lau Beauty and the other Lau Beauty Parties' aggregate liability for any claim arising out of or related to these Terms or our Services is greater than $100 or the amount you paid to purchase Products through our Services in the preceding 12 months. The restrictions outlined in this Section will not limit or exclude Lau Beauty's or the other Lau Beauty Parties' responsibility for willful misconduct, fraud, or willful gross negligence, as well as for any other situations where liability cannot be excluded or restricted by applicable law. Additionally, the foregoing limitations or exclusions may not apply to you because some countries do not permit the exclusion or limitation of incidental or consequential damages.

TRANSFER AND PROCESSING DATA

You accept that we may handle, transmit, and retain information about you in the United Arab Emirates and other countries to deliver our Services, even though you might not have the same rights and protections there as you would at home.

MODIFYING AND TERMINATING OUR SERVICES

We reserve the right to modify our products or services, or to suspend or discontinue the provision of all or any part of our products or services at any time. You also have the right to stop using our service at any time. We are not responsible for any loss or damage resulting from your inability to access or use our Services.

GOVERNING LAW AND VENUE

Any dispute arising from these Terms and your use of the Products or Services will be governed by and construed and enforced in accordance with the laws of the United Arab Emirates, without regard to conflict of law rules or principles that would cause the application of the laws of any other jurisdiction. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts of the United Arab Emirates, respectively, sitting in Dubai.

“SMS” PROGRAM

If you decide to take part in Lau Beauty's short message service program ("SMS Program"), this section applies to you. By taking part in the SMS Program, you consent to receiving recurring automated promotional and personalized marketing text messages from Lau Beauty to the mobile phone number you provided during signup or any other phone number you choose, including text messages that may be sent using an automatic telephone dialing system. No transaction is subject upon your agreement to receive text messages from an automated marketing system. Any messages sent to you from us or to us from you may be subject to message and data costs. The number of messages will vary. Rare Beauty retains the right to change the message frequency at any moment, increasing or decreasing the overall number of messages delivered. Additionally, the short code or phone number from which messages are sent may be changed at any time by Lau Beauty. Cancellation. Anytime you choose, you can stop taking part in the SMS Program. Just send our short code the word "STOP" through a text message. When you text STOP to our short code, we'll send you a text message to let you know that we've received and processed your request. You agree that Lau Beauty and its service providers will not be held responsible for failing to respect requests to unsubscribe that do not contain the STOP keyword command. You understand that our text messaging platform might not detect and react to such requests.

SEVERABILITY

Any term of these Terms, or portion thereof, that is illegal, invalid, or unenforceable is deemed severable from these Terms and has no bearing on the legality or enforceability of any other sections of these Terms.

MISCELLANEOUS

A right or provision of these Terms will not be deemed waived by Lau Beauty's omission to assert or enforce that right or provision. The section headings in these Terms are purely for your convenience and have no bearing on your rights or obligations. These Terms are only for the benefit of the parties, unless specifically stated differently. No other person or entity is intended to have third-party beneficiary rights. You consent to the use of electronic means of communication and business.