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Privacy Policy

Privacy Statement

The information that Lau Beauty ("Lau Beauty" or "we") gathers, uses, and discloses about you is described in this privacy statement. This privacy statement is applicable to the data we receive from you when you visit our website, use any other online products or services that contain links to this privacy statement (collectively, "Services"), get in touch with our customer support staff, follow us on social media, come to one of our events, or engage with us in any other way.

This privacy statement may vary from time to time. In the event that we edit the policy, we will give you notice by updating the date at the top of the document. In rare instances, we may also provide you extra notice (such as by publishing a notice on our site or emailing you a notification).

Collection of Information

Information you provide to us

We gather data that you voluntarily supply to us. For instance, whether you set up an account, write or publish product evaluations through our Services, make a contribution, contact us via third-party platforms, take part in an event, ask for customer assistance, or otherwise connect with us, you provide us your personal information. Your name, email address, birth month and day, postal address, phone number, credit card and other payment information, photos, information about product reviews, such as your age range and makeup and color preferences, social media handles, and any other information you choose to provide, are the types of personal information we may collect from you. In some circumstances, such as when you choose to purchase and send products to someone, we may also gather information you supply about that person.

Information we collect when you use the Services

We automatically gather information about you whenever you visit or use our services, including:

  • Log Data: We keep track of log data about how you use the Services, including the kind of browser you use, access times, pages viewed, your IP address, and the website you were on before coming to our Services.
  • Transactional Information: When you make a purchase or return an item, we record facts about the transaction, including the product's specifications, the cost of the purchase, any charity contributions you made in conjunction with the purchase, and the transaction's date and place.
  • Device and Usage Information: We track information on the hardware make and model, operating system type, and version, unique device identifiers, and mobile network information of the computer or mobile device you use to access our Services.
  • Information Gathered by Cookies and Other Tracking Technologies: To gather information about you, we (and our service providers) utilize tracking technologies like cookies and web beacons. Cookies are little data files that are kept on your computer's hard disk or in a device's memory and let us analyze use statistics to better our services and your experience. Web beacons (sometimes referred to as "pixel tags" or "clear gifs") are digital pictures that we may employ in our Services or emails to send cookies, track visitors, and assess use and campaign success.

Information we collect from other sources

Information that we have comes from other sources. For instance, social networks, identity verification services, advertising networks, and data analytics companies may all give us with information about you.

Details We Discover

Based on the data we gather, we may deduce things about you or make assumptions about you. For instance, based on your browsing habits and previous transactions, we may deduce that you are interested in buying particular items, or we may guess your location based on your IP address.

Use of Information

To deliver the Lau Beauty goods you desire, we use the data we gather. We also utilize the data we gather to:

  • offering, maintaining, and enhancing our goods and services;
  • process orders and returns and send you correspondence, such as acknowledgements, receipts, bills, surveys of customer satisfaction, and notices of recalls;
  • organize any donations you decide to make in conjunction with purchases;
  • enhance and personalize your use of our services;
  • promote and host events;
  • send you administrative, support, and technical mail, as well as security and technical warnings;
  • react to your inquiries and comments and offer customer support;
  • deliver information we believe will be of interest to you and communicate with you, including via email and text message, about the services, goods, events, and promotions offered by Lau Beauty and others;
  • customize the ads you see on platforms and websites operated by third parties (for more details, see the Advertising and Analytics section below);
  • organize competitions, sweepstakes, and promotions, and handle the processing and delivery of entries and prizes;
  • observe and examine patterns in usage and behavior related to our services, events, and other offers;
  • debug our Services to find and fix issues;
  • protect the rights and property of Rare Beauty and others by detecting, looking into, and preventing security issues and other harmful, misleading, fraudulent, or unlawful behavior;
  • follow through on any additional goals that were communicated to you at the time the information was gathered, in addition to fulfilling our legal and financial duties.

Sharing of Information

We could disclose information about you in the ways listed below or in other ways specified in this privacy statement:

In order to perform services for us, such as web hosting, shipping and delivery, payment processing, charitable donations, fraud prevention, customer service, marketing, and advertising, we share personal data with vendors, service providers, and consultants who need access to such data.

If you submit a product review or come to one of our events, for example, we could disclose certain information publicly on our Services or through our social media platforms.

We may release personal data if we think that doing so is permitted or required by any relevant legislation or legal process, including legitimate demands by public authorities to satisfy legal needs for compliance with the law, national security, or law enforcement.

When it's required to get advice, defend and manage our commercial interests, or in other situations, we may disclose personal information with our attorneys and other professional advisers.

We may share personal information with or among Lau Beauty and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

With your permission or at your request, we may disclose your personal information.

Advertising and Analytics Services Provided by Others

On occasion, we permit third parties to run adverts in apps and throughout the Internet on our behalf. These organizations may gather data about your use of the Services, including your IP address, web browser, mobile network information, pages visited, time spent on pages, links clicked, and conversion data, using cookies, web beacons, device identifiers, and other technologies. Lau Beauty and others may use your information for a variety of purposes, including data tracking and analysis, gauging the popularity of certain material, delivering advertisements and content catered to your interests on our Services and other websites, and getting a better understanding of your online behavior.

Additionally, as part of tailored efforts on other platforms (like Facebook and Instagram), we could collaborate with third parties to offer you with advertisements. We or the third-party platforms may use these ad campaigns to transform information about you into a unique value that can be matched with a user account on these platforms. This enables us to understand your interests and provide you with advertising that is catered to your preferences. Keep in mind that the third-party platforms could let you choose whether to see these kinds of tailored advertisements or not.

Transfer of Information to the UAE and Other Countries

The headquarters of Lau Beauty are in the UAE, and we also have operations and service providers there and elsewhere. As a result, we and our service providers may move, store, or access your personal information in countries that might not have the same degree of data protection as your home country. We shall take measures to guarantee that the countries in which we process your personal information provide an acceptable degree of protection.

Your Choices

Account Details

By logging into your account, you may access, edit, and change certain information whenever you choose. Send an email to contact@laubeauty.com if you have any inquiries regarding your account.

Cookies

Most web browsers are configured by default to allow cookies. You may often opt to set your browser to delete or reject browser cookies if you'd like. Please be aware that removing or rejecting cookies may have an impact on the availability and performance of some of our Services.

Preferences in Communications

By following the instructions in any promotional text messages or emails you get from Lau Beauty, you can choose not to receive them. If you choose not to receive promotional emails from us, we may still send you communications concerning any ongoing business relation we may have.

How Long Do We Keep Your Personal Information?

We retain personal information for a range of reasons and durations. The general rules for how long we retain personal data are based on what is appropriate and essential for our company, taking into account how and why we gathered it and paying special attention to the laws that are relevant to our industry.

In the absence of a legally mandated retention term, we will save your information in accordance with current industry norms.

In the absence of a pertinent industry standard, we shall impose a time restriction that will both allow us to provide for your needs as a client and guarantee that we don't store your personal information longer than is necessary.

When we anonymize your personal information (making it impossible to link it back to you) for regulatory or statistical purposes, we may use it indefinitely without further informing you. Our retention policy shall be followed for the storage of all personal data.

Your Rights

You are welcome to request a copy of the personal data we currently have on file for you.

You are welcome to inquire about how we gather, distribute, and use your personal data.

You can request that your personal information be updated and corrected.

In some situations, you can ask us to stop processing your personal data.

You have the right to object to processing where we have determined it is crucial for our business (legitimate interests).

You have the right to request that we remove your personal data in certain situations.

You have the right to portability, which allows you to relocate your information. If you have given information in a structured, usual, and machine-readable manner, we can give you or another organization a digital copy of your information.

In cases where an automated decision has a significant or legal effect on you, including profiling, you have the right to object.

You have the right to ask to see your personal data.

Anywhere you give us your approval, such as for direct marketing, you can later change your mind and revoke that consent. By submitting a request through our privacy portal or by writing to our privacy manager through email or postal mail at the addresses provided below, you can exercise any of these rights. We might require you to prove your identity if you get in touch with us to ask about your information. This will help safeguard your personal data.

Our email is privacy@laubeauty.com

Sales of Personal Information

We do not sell your personal information for monetary consideration.